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Welcome to ADR Business Suite

Join thousands of businesses managing their inventory smarter

Document ID: ADR-RP-2.0-2026
Effective Date: January 12, 2026

Refund Policy

ADR Business Suite Professional Application

Version 2.0January 12, 2026

Mandatory Refund Procedure

This Refund Policy outlines the conditions and procedures for obtaining refunds for ADR Business Suite subscriptions in accordance with international e-commerce standards and consumer protection guidelines.

By subscribing to our service, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

CRITICAL: All refund requests must be submitted exclusively via email to support@inventory.adrsystems.app. No other communication channels will be accepted for refund processing.

Policy Summary

30-Day Trial

Full free trial with no payment required, cancel anytime during trial period

Refund Window

30 calendar days from initial payment date for refund eligibility

Request Method

Email only to support@inventory.adrsystems.app with required information

Review Period

5 business days for request evaluation and decision

Processing Time

7-14 business days for funds to return after approval

Single Request

One refund request permitted per account, subject to eligibility criteria

Export This Policy

Save a copy for your records or for offline reference

We recommend keeping a copy of this policy for your records. This document is regularly updated - always refer to the online version for the most current information.

Refund Policy Terms

Comprehensive terms and conditions for refund requests

1

1. Policy Introduction and Scope

1.1 Overview

This Refund Policy ("Policy") governs the terms and conditions under which ADR Systems ("we," "us," or "our") may issue refunds for subscriptions to the ADR Business Suite Professional Application ("Service").

This Policy applies to all paid subscriptions and supplements our Terms of Service and License Agreement.

IMPORTANT: All refund requests must be submitted exclusively via email to support@inventory.adrsystems.app. Phone calls, social media messages, or other communication methods will not be accepted for refund processing.

Submit a Refund Request

Use this template to ensure your refund request includes all required information

To: support@inventory.adrsystems.app
Subject: Refund Request - [Your Account Email Address]
Body:
• Full Name: [Your Full Name]
• Account Email: [Your Registered Email]
• Subscription Plan: [e.g., Premium Annual Subscription]
• Payment Date: [YYYY-MM-DD]
• Reason for Refund: [Detailed explanation]
• Supporting Information: [Any relevant details]

Required Information Checklist:

  • Account holder's legal full name
  • Registered email address associated with the account
  • Exact subscription plan name
  • Initial payment date (must be within 30 days)
  • Detailed reason for dissatisfaction
  • Any supporting screenshots or documentation